Log in to your account

Please enter your account number or user ID and password to log in to Account Online.

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When you check "remember me", your user ID will automatically be displayed. You will always have to enter your password.

Set up Account Online access

To set up online access to your FortisBC natural gas account today, you will need a piece of identification such as your drivers licence or social insurance number.


  • View current account balance and past bills
  • Sign up for paperless billing
  • Start, stop or move your service
  • Download natural gas consumption history
  • View your meter reading schedule and submit your own meter read
  • Sign up for Equal Payment and Pre-authorized Payment Plans