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If your system is incompatible, feel free to contact a Customer Service Representatives who will be happy to help you with your inquiry over the phone:
Toll free: 1-888-224-2710,
Hours: Mon-Fri 7am - 8pm PST; Sat 9am - 5pm PST
Please enter your account number or user ID and password to log in to Account Online.
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To set up online access to your FortisBC natural gas account today, you will need a piece of identification such as your drivers licence or social insurance number.