Open, close or move your account

Start service

Before you begin

Please follow the steps below if you are a new customer and you are moving to an address that has FortisBC service.

* Required fields


What type of service do you want to start?*

Cell phone

e.g. 780-123-1234
Cell phone

e.g. 780-123-1234

Identification


Back   Continue to step 2 Cancel

Step 2: Start service details

Step 3: Additional information

Step 4: Confirm request

Step 5: Success


Why do you need to know if there will be a dog at the new address?

If we need to send a service employee or meter reader to the new address, it's helpful to know whether they should expect to encounter a dog.


Is there a fee for applying for a new service?

As displayed on the form, there is an application fee when transferring an account or opening a new account.

7 a.m. to 8 p.m.
7 a.m. to 7 p.m.